Well after visiting a Melbourne Ticketek office & calling the phone number twice for a lengthy time, I finally got a lady by the name of Sandie who was really helpful in that I needed to change my concert tickets over to wheelchair companion tickets due to having an operation on my foot only last month & now not able to weight bare for any length of time on this foot. Thank you. I have disputed this decision as;I never purchased a "hard copy" ticket, my purchase was an online 'EzyTicket' print at home pdf.I was never contacted prior to, or on the day of the event (if a problem did arise). $200 Negotiable. No contact details to chase, so far no tickets. Go here and select 'Marketplace fan to fan' from the drop-down and submit your request. Any fees are charged to the buyer on top of the amount you want to receive as a seller. ICC T20 World Cup 2020 Fan Marketplace is powered by Ticketek. What to do?? A Ticketek spokesperson said it took its legal obligations seriously and 90 per cent of fans were automatically refunded within 10 days of cancellations and nearly 100 per cent within 20 business . So as a rule they don't pay out until after the event anyway, even if you sell 6+ months in advance you've just gotta wait , Also the website is slow as fuck and shits me to tears whenever I have to use it. I am 77 years old and tried for 2 hours to buy some tickets to Mary Poppins for grandchildren. Mon 6 Mar, 23. The Professional plan costs $39.99 a month and includes perks like the ability to run free shipping promotions and in-app ads, customize shipping fees, and add additional users to your account. Sell tickets directly from your Ticketek Account. Surely there is an industry ombudsman or regulator we can all lodge complaints too.Dodgy!! Tickets from $75. I had no idea where to post this, so thought I'd post it here and ask for advice. Florence and the Machine. I tried selling my tickets there and they never got purchased. They I used it to sell tickets to Penn & Teller (due to Covid wahhhhh). Then make an account with Atlassian. You may even reserve seats and pay for them later. Their customer service to follow up and right the problems is poor. Last updated: Jul 30, 2019 by Ticketek Marketplace (Deactivated) NHL Playoffs. Version 5.22 B82 R0 You answered your own question - they are separate sites, why would the purchases be linked? Tixel wasnt available to me as tickets were withheld from issuing until just a few days from the event. It will ask you where your ticket is, and then you can choose whether your ticket is in email, SMS or PDF. 3.) Show More Buy guaranteed tickets for sold out events at a fair price. Axie Infinity: Origin is now available to play via Mavis Hub! No record of the sale on the website under my account. By purchasing a ticket, you agree to be bound by these Terms and Conditions. Has anyone had any luck getting their money back after complaining to the ACCC? No, we are unable to offer refunds or cancellations. $75. you have Apart from this, they do not charge any additional taxes and convenience fees. 104 Views. Your business model is pathetic and now you have lost thousands of customers.I will never recommend Ticketek I will never use your service ever again.. eBay notably offers five different subscription tiers, ranging from a $4.95/month plan all the way up to $2,999.95/month enterprise plan. You will be asked to enter your Ticketek account credentials, but don't you worry - we 20 days ago. [2022], Ticketmaster vs Seatgeek: Which Is Better For You? I will NEVER buy tickets from this company again! I replied and asked for a direct line or email address to speak to management/no reply since. Last updated: Jul 30, 2019 by Ticketek Marketplace (Deactivated) Some tickets may have a restricted, obstructed, rear or side view, or be in an alcohol-free area. bought twice on ticketek marketplace, no issues both times, i'd personally only buy secondhand tix on there so i know i can actually get in. on your Process again share my eTransfer tickets with a $ 0 balance card holder works have been and. I accidentally bought extra concert tickets and wanted to sell them. I was ready to go on the dot and within a few seconds I was at the resale site paying three times the amount, for really crap seats. To sell your Ticketek ticket on Tixel, you must first upload a PDF file. Buy guaranteed tickets for sold out events at a fair price. account" option. to then often have to go to their desk at the venue to follow up the issues. This can be up to 110% of the price you paid (inclusive of resale seller fee), or less if you wish. I'd accept less for the tickets but if they are going to add an unknown amount, perhaps there is no point. [2022], Ticketmaster vs Live Nation Which One Is Best Option? Fee-Free Event Tickets. 2 x Tickets to the Kid Laroi . Does anyone know what to do about this? When you buy your ticket through Ticketek Marketplace Ultimate or Marketplace Deals, you can choose to make it refundable for a fee. But, they offer a good variety of payment methods like American Express, MasterCard, Diners Club, Ticketmaster gift card and they also accept almost all the other debit cards. Analytical cookies Buy and Sell Tickets. mobile tickets. Ticketmaster Entertainment INC, popularly known as Ticketmaster is an American ticket sales and distribution platform with almost 50 years of experience in this field. I listed three tickets for one of the Manchester united football matches that occurred last month. Scroll down and click the big "Sell Your Tickets" button. The provided refund link for refunds by Ticketek was broken and didn't lead to any refund service. Knotfest. Australian F1 2023 - Sunday Only. . Mar. i spent 2 hours online and still didn't manage to secure tickets. At times, you will have to visit another website to confirm your purchase. The only minus is that no matter when they sell, ticketek dont pay out until 2 weeks after the event. Just a thought.) It is a part of TEG Private Limited, a leading Live Entertainment, Data analytics and Ticketing company in Australia. 90. r/australia. Cannot believe we are stuck in Australia with such a miserable excuse for a ticket booking company. I figured out that if you download the Ticketek app, you can delete Ticketek Marketplace listings from the app. ticket looks like this you got a mobile ticket from Ticketek. Visit https://marketplace.ticketek.com.au/ for more information. Ticketek - With over 40 years' experience ticketing the biggest live events and venues. price. They asked me to DM them and then said we cant help you. Update Am being ignored by Resale now, sent 2 emails requesting update along with a phone call yesterday, NO RESPONSE! I accidentally bought extra concert tickets and wanted to sell them. Absolutely appealing customer service!!!!! Charges 30% fees in the total amount of tickets. Sold my tickets on ticketmaster resale and got my money in the bank within 9 days. 30 days. Ticketek Rewards - Redeem gift vouchers when you answer surveys, Buy Snoop Dogg tickets starting at $123.35, Buy Ed Sheeran tickets starting at $89.90, Hot Deals - Get 30% off tickets for the David Strassman comedy show, Shop Cirque du Soleil Crystal tickets starting from $76.40, Shop Lewis Capaldi tickets starting at $99.90. All rights reserved. One Site. We will then issue the buyer with a new ticket that will have a new barcode. Non existent customer service. Yeah same issue here - unable to remove listing. And operates Ticketek.com and Ticketek.com.au ( the & quot ; ) ) for an Ticketek mobile you. Meanwhile, we are going to miss the event!Its time to stop using Covid as an excuse for complete lack of service or care. We have to use them to buy tickets to sporting events regularly and pay a large processing fee (ie $6.85 on a $15 ticket!) You can subscribe to a wide variety of live events and Ticketek will contact you when there is new information. Buy and sell tickets safely at Ticketek Marketplace New Zealand . Not only do they have some really easy user interfaces to navigate around freely, but finding options like Selling tickets or My orders are easily visible too. Find trending events near you. Wife tested positive on 13th. I am up to 3 support tickets lodged with not a single reply. Please ensure you check the . The MCG is Australia's largest stadium, hosting AFL, international and BBL cricket, rugby . Report. Amanda Allison. 6. The Ticketek phone line disconnects so cannot speak to someone directly to solve issue. Once seat selection is done, add your personal details and pay for the tickets. Indy 500 Snake Pit presented by Coors Light The Indy 500 Snake Pit presented by Coors Light is the ultimate festival of fun, friends and some of the biggest electronic music acts in the world - all while Indy cars roar past at 230 mph. If you bought it Ticketek Australia you're a pathetic poor excuse for a company. Almost 90 days and still waiting for my refund back. The call centre shut the phone to the customer's face.. Dyson Hair Dryer Cord Management, The Ticketek App connects you to thousands of live events and experiences across concerts, sport, comedy, theatre, arts and exhibitions. Created by Nicole Bowman. 0 $0.00. The fees for this service cover costs for operating and maintaining this marketplace and, considered with other revenues, earn a profit. Join. 55 Plus Rentals Abbotsford, . You would be able to request for your money back if you cannot attend the show due to over 20 circumstances outlined by their team. Similar to any other ticket marketplace, buyers, and sellers can come together on its platform and grab amazing deals on different types of tickets. They don't deserve this with their very poor aftersale team and lack of customer satisfying approach! I was certainly given the runaround by others who I had dealt with. The above discounts are the most recent Ticketek Gift promotions across the internet. Buy guaranteed tickets for sold out events at a fair price. If you are reselling your tickets on Ticketmaster , there is also a resale service fee based on ticket face fare. US groups form 'Break Up Ticketmaster' coalition. Just follow the instructions given under the below-mentioned subheadings and you will be done with the work within a few minutes: According to Ticketmasters policy, on the average amount of ticket price, 30% of it is being charged as fees. All patrons are welcome, but if you're a RAC Member, flash your membership card for priority entry. I have the same problem and no where to report or contact. If you haven't received your payment within 10 business days, please check with your bank first that there are no pending payments before submitting a request. Marketplace My Ticketek Ticket Delivery. Third-Party Resale Tickets: Everything You Need to Know. Ticketek is a popular Australian-based event ticketing platform and has been doing business in this field for over 40 years now. Couldn't be easier. Have consumer affairs gotten back to you? The Radiation Pressure Is Given By, Its a party over here. Appalling service. etc.WHERE IS THE ACCOUNTABILITY? Oakdale Middle School Staff, Bought some tickets for a concert in December 2021 that were unable to use because of Covid and venue restrictions, notified them before the event and them couldnt get hold of anyone to meet their pre concert deadlines. It hasn't gone unnoticed. These were purchased 23 Jun and 26 Jun 2021The show was rescheduled, with emails landing on dates very different from the original. Zero stars, uselessly run, waste of a time company. They haven't responded to my emails! The last step involves you deciding how you would like to get paid for the ticket. Ticket limit 10 tickets in one transaction . Hong Kong, Australia and New Zealand site for sports and entertainment ticketing online. Not only did the 'Resale' site not recognise my email address (to which tickets had been sent for an event), it did not recognise the event when searched for under Artist or Venue. Ticketek does a terrible job of managing this chain of private parties. Verification can help ensure real people write reviews about real companies. When people buy and sell tickets via Ticketek Marketplace, it creates a chain of private buyers and sellers. we hold on to your ticket until payment is received and any fees are clearly outlined. We might say that it is tied since all the other sections concluded with both being winners or losers together but if you are bothered by paying more on extra charges, then trying Ticketek first can be more helpful. ! Maybe you can give it a try now. Most of the sellers are sole brokers and the entire control of pricing of tickets is in their hands. AA. Go to the Vivid Seats home page, and click on the small "Sell" link in the upper-right corner. Two years ago, she mentioned how a chatbot solution could help us . I will not be purchasing any tickets via Ticket Master again & would recommend that others steer clear. Once you have selected your seat, you will be proceeding to add all the required personal details. Remember that it claims to reply to you as soon as possible and the operating hours of the customer support team start from Monday to Sunday from 9 AM till 5 PM. I put in an online request on ticketek a few days ago but haven't heard anything back. Apart from the convenience fee, it doesnt charge you any other taxes and processing fee. The service and handling fee covers the end-to-end service delivery, from the time of purchase through to staffing at events, technology and support. If you are active on social media, you can follow them on Instagram, Twitter, and Facebook to know about shows and events that are happening soon. Lower fees. It was confirmed to me that the tickets had sold and that I would be receiving my payment for them in due course.The day after the concert I received a rather rude email saying that I had failed to provide the tickets (which is not true) and therefore I would not be paid for them. purchaser automatically, and find your tickets there, in "Order History" section. If you received a PDF Ticketek Marketplace Help; Buyers FAQs; restrictions.empty. The website for Ticketek sends you to a website called "refundable" but then they tell you (too late ofcourse) that they can't help you and to go to Ticketek.So you go to Ticketek, then they take ages to do anything, only to forward your request to the theatre directly by which time it is past the time of the show and you can no longer get a refund. StubHub is part of the eBay family of companies and is headquartered in San Francisco. PDF (print-at-home) confirmations as verification As for delivery, you can either opt for a physical ticket and ask them to deliver it to your doorstep or you can go with a virtual ticket and save some money. Click List a ticket. a Ticketmaster spokeswoman said every transaction incurred a 15% fee from the buyer and . I will never purchase anything with you again. The ticket scalping scene - politely called the "secondary ticket market" - has seen a huge change in the last few years, as dedicated resale websites have moved into the market. )Tried to ring the 1300 phone number provided, to resolve my issues but was unable to get an answer.I sent an email on 31/1/21 listing the issues I was having to the email address provided.I Received a response on 8/2/21 advising they hade received my email and that Due to the. If you're planning your visit, you can . When we look at the popularity and expansion across the world, Ticketmaster beats Ticketek once again. After tapping on the option, add all the valid details about your ticket. I did not use that link as Luckily i had already sold the tickets by another website, as the concert is on in 1 weeks time. After examining everything, you can post the listing and wait for the customer to buy it. Go to "Manage events" in your account. Accessible parking must be pre-booked via Ticketek's Accessible Bookings Hotline: Reach them by phone on (03) 9286 1208, or; . Apart from the convenience fee, it doesn't charge you any other taxes and processing fee. No wonder people resort to scalpers!! events. I have been trying to get hold of ticketek to request a simple date change for about 2 months now! So this also means that not only have I paid extra for my tickets, but they may even be dodgy. I booked tickets for Phantom of the Opera, it was cancelled due to COVID then rescheduled to which I never received an email confirming the date and time of our show and nothing was showing in my ticketek account. ticket Fees. Always quick, always easy. I have also msg Ticketek via Facebook and they directed me back to Ticketek Marketplace. And it has now been 17 days. I have not been paid the funds & have raised an only query twice to Ticketek marketplace with no response. The first payment may be due at the time of purchase. Although Ticketek seems to charge you fees for almost all different actions, when you look at the 30% of the ticket price being charged as fees, it simply is costlier than any other ticket marketplace including Ticketmaster. Thank you. worried. Try to use someone else or let me know how I can get my refund. ticket resale 676,100 fans safely resold tickets. Vivre Sa Retraite Dans Son Pays D'origine, protection to both sellers and buyers protecting fans from scammers and time-wasters. Customer support was really good too, they were polite and fast with replying emails. Ticketek tickets you no longer need. Service Hours: 7 days, 9:00 am to 5:00 pm. As a result, our customer satisfaction across products went up from 89.2 percent in June 2020 to 94.8 percent in November 2020.". I have a bloody ticket to a concert that got pushed back a whole year because of covid and Im trying to change the dates because they automatically placed me onto a Sunday night instead of giving me options. Get in to events you thought were sold out with tickets sold by fans and verified by Ticketmaster. Will be taking this further, lodged a complaint with both Police and ACORN (cybercrime). Press J to jump to the feed. We'll automatically reissue all tickets to the buyer. On 19th April, 2022 I wanted to buy an accessible ticket to the Easter show. 7 days. Angie-P 6 mo. Tixel is a fan-to-fan marketplace for . I included links and explained my exact process, so they could identify weaknesses in this process. Get your tickets quickly as they are usually available for a limited time only. What did you say to consumer affairs ? Is buying tickets from Ticketmaster safe? The lounge open 30 minutes prior to the main arena doors on an event day. A subreddit for Melburnians and Melbourne enthusiasts! B. Response then received which simply stated payments processed 10 working days after the event. I have also msg Ticketek via Facebook and they directed me back to Ticketek Marketplace. recall a time ever being able to buy anything on ticketek without the utmost frustration. are therefore always enabled. Why does Ticketek Marketplace charge fees? Here's what to do: Go here and select 'Marketplace fan to fan' from the drop-down and submit your request. Why does Ticketek Marketplace charge fees? All Theatres and productions and sporting events should seek alternative partners. I can't see too much feedback online about them (although Ticketek themselves have horrible reviews). Also, among the good list of payment modes Ticketek offers, you can also opt for Afterpay and pay for your entire amount in 4 installments. Tixel is a safe ticket marketplace to trade tickets from Ticketek. It doesn't say "From $41" or "$41 plus applicable fees". They said as it was past the concert date and they tried to ring me ( nope didnt happen no missed calls ) that it was now in the hands of the escalation team to liaise with the other party to arrange a refund. This is a rort stacked in the favour of liquidity for Ticketek & Ive complained to NSW Fair Trading. Image Based Life > Uncategorized > ticketek marketplace fees. It makes you sign up, there are poor instructions, it is not user friendly,it timed me out when I had selected and paid for the tickets. You will be given priority access to selected shows, exclusive promotions, and discounts on selected events. Yes, since Ticketmaster offers a 100% guarantee on the validation of tickets and it verifies sellers before selling on its platform. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Travancore, VIC. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Ticketek routinely mismanages ticket processing which should be simple. They often provide Ticketek vouchers for you to unlock free tickets to watch sports events such as cricket, soccer, AFL, and more. OriginalNumber5905 5 mo. https://marketplace.ticketek.co.nz/. Ticketek Marketplace is owned by Ticketek and is a secondary market where you can safely sell and buy tickets. * They also charged me $100 administration fee (for what?!) In other words, event ticket fees are out of control. No mentioning of queues before! : 2020314 : 8 : GIANTS Stadium, Sydney Olympic Park : CAT1 AUD$698, CAT2 AUD$598, CAT3 AUD$498, CAT4 AUD$398, CAT5 AUD$298, CAT6. It will charge you a reasonable fee if you opt for ticket exchange. for all major ticketing companies, We use cookies to make your experience on Tixel better. You can get in touch with your friend (or ticket broker if you purchased from a ticket No. Contacted them several times already by mail and phone and cant get in contact or receive no responses - its been 9 months lmao. Press J to jump to the feed. Instead, you have to install the official Ticketek mobile app The price you select is what youll receive - the buyer pays the fees. Thats on the laptop, so I tried the phone app, and that showed me the map, but didnt let me buy any ticketsI wish that artists (the label who organises them) would do their due diligence on a service before making people use them. phone and you can see your tickets there. Not only that, but Ticketmaster is now offering its services in across 32 countries and mainly deals in categories like sports, concerts, family and theatre events. ViralTalky's team of content writers regularly helps write high quality content. . In the next few steps, first you will need to upload your ticket accordingly and then it will ask you to add all the details of the ticket. Garbag . I still haven't received anything and can't find any point of contact for ticketek marketplace. . I bought three (3) tickets to Aunty Donna's Sydney Enmore Theatre show. In fact, a study by the U.S. Government Accountability Office found that ticketing companies charge an average of 27% of the ticket value in fees. LB. List your ticket in three easy steps. I don't have an email address or access to a computer. Ticketek Marketplace Terms and Conditions of Sale. If you're planning your visit, you can . Q: When purchasing tickets at the Regent Theatre box office or Ticketek agency will I get physical tickets? I submitted a written complaint, because they always respond in writing. aren't going Ticketek routinely mismanages ticket processing which should be simple. We also ensure all reviews are published without moderation. Yes please. :/, The 10 days is actually supposed to be 10 days after the concert date. Even if you are a newbie in buying or selling tickets online, using either of the platforms can be helpful. I just received an email from marketplace today saying the funds have been sent to my account and to wait 2 business days for it to show up in my account. In the unlikely event that there are any issues, we will find you comparable or better tickets. You could also login to your Ticketek account - Ticketek create an account for every 2 February 2023. Safe, Fast and Verified #Seinfeld tickets already on eBay and Ticketmaster Marketplace for 400% markup! Why does Ticketek Marketplace charge fees? Press question mark to learn the rest of the keyboard shortcuts. If there was a Zero Id use thatDO NOT USE Ticketek Marketplace thinking they are reputable & honourable brand They take your money months before the event and then hold onto it until you complain to consumer affairs or mediaAppalling and illegal to not meet their 10d refund policy. Tickets from $652. Refunds, Payments and Exchanges. This is what a Ticketek mobile ticket looks like in your browser or mobile app. In the plus side I didnt have to do anything except nominate price. What a disgrace!! -. tickets, mobile tickets (special links) or Ticketek app tickets. Our integration means you can list tickets for resale directly from your Ticketek account. Whether you would like to go for Ticketmaster because of its wide collection of events and popularity or choose Ticketek to pay less. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Thank you! 10 business days I think is more than fair. These include cookies that allow you to be Oct 21, 2021. According to sellers FAQs I am able to make an edit as long as my tickets hasn't been sold. I tried calling, emailing before the show, had I had a response we would have made the show. Idk but if anyone knows how the hell to get in contact with them then let me know. Good on You and Good Luck! Terms state that payment would be processed 10 working days after event. However, if you are going to exchange your ticket, Ticketek will charge you a small and reasonable fee for the replacement of tickets based on the price you bought the ticket for and note that it will not exchange the tickets if they are unallocated. Tue 8 Nov 2022 7:30pm Rod Laver Arena, Melbourne, VIC Tickets listed on The Ticket Merchant are from trusted Australian re-sellers who we have long standing relationships with. Mechanic Shop For Rent Paterson, Nj, I only contacted them about it 4 days ago. Next day tickets show up on Ticketmaster Marketplace for 3x the price, what a ripoff. I went to the Sydney CBD Westfield HQ outlet of Ticketek, and they charged me $68 for the ticket then $7 Ticketek Fee + 1.95% Visa/Mastercard Ticketek Outlet Surcharge fee. Been trying for days. * Then they charged me listing fees for the sale of the the tickets (even though according to them the sale didn't happen) 2. Sell tickets directly from your Ticketek Account. Yeah this happened to me last year- my tickets sold within an hour and it took me months of trying to contact them to get my money back. (which is not true) and therefore I would not be paid for them. StubHub is the largest ticket marketplace in the world, based on sales, and the Official Fan-to-Fan Ticket Marketplace for Brigham Young University Athletics. Based on the customer reviews, Ticketmaster Customer Service is quite helpful in solving issues fast. I wasn't able to make the concert, so I sold my tickets on marketplace recommended by ticketek themselves. I've never sold e-tickets online before, so am hesitant selling via eBay/Facebook Marketplace etc but would love to hear your experience with the best way to go about this. 3 hours ago. you can just upload the file on this page and in a few clicks your listing will be live. New comments cannot be posted and votes cannot be cast. Click "Continue" and you should be able to finalise your Tixel listing in a few seconds.

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