Pre-security, find the area outside baggage claim at the south end of the terminal (lower level). Pricing, schedules and routes vary from airline to airline, so contact the airlines directly for ticket pricing and reservations. If the traveler is not taking the carrier into the cabin of the aircraft, contact the airline in advance regarding the possibility of gate checking your carrier. For specific information regarding your flight, such as ticketing, travel documents, baggage restrictions & fees, please contact your airline directly. Alamo, Budget and Thrifty car rental agencies are located off-airport and provide shuttle service to their locations. How do I arrange for wheelchair assistance? Travel.State.Gov. Transportation Security Administration's (TSA) website. All are accessed from the Departures - Ticketing/Check-In Level. Monday-Friday: 9:00 a.m. through 5:00 p.m. Saturday & Sunday: CLOSED CONTACT LOST & FOUND: During business hours: 503-460-4272 After-hours, for possible assistance with an essential item only: 6:00 a.m. - 9 p.m. PT: PDX Airport Communications Center: 503-460-4234 Tuesday: 10am-5:00pm Wednesday: 10am-5:00pm Thursday: 10am-5:00pm Friday: 10am-5:00pm Saturday: CLOSED Sunday: CLOSED During open hours call 503-460-4272 If you have lost an item in the airport, please file an inquiry on the below link. Lost and Found Locate items left at a security checkpoint. PDX parking areas are fenced, well-lit and patrolled by Port of Portland police, as well as parking and airport operations staff. Phone: 541-682-5430. Distance From Downtown Portland: 6 miles (10 km) Website: flypdx.com. Be sure to put your name, address and phone number on all your luggage and carry-on items. Active U.S. Military Service Members can also stop by one of the information booths in North or South Baggage Claim and if the booth is staffed by volunteers, volunteers can access a Smarte Cart in Baggage Claim for them. For additional information on animal travel, visit the International Airline Transportation Association 'Travelers Pet Corner' and USDA, Animal and Plant Health Inspection Service 'Pet Travel'. The young woman who works there was extremely friendly, efficient and helpful. Does the airport offer curbside check-in? You can find courtesy phones near the elevators, and airport operators are available from 6:00 a.m. to 11:30 p.m. This is especially important when your family and friends are meeting you on an arriving flight. Their duties may also extend to securing high-profile events, important figures and/or anything that includes or impacts our transportation systems. Contact Us Look up email and mailing addresses, telephone numbers, help-desk support for web applications, instructions on how to report incidents, and more. Liquids, Gels and Aerosols Liquids, gels or aerosols are only allowed in limited quantities in your carry-on luggage. Passengers traveling domestically age 18 and older are advised to carry a government-issued form of identification at all times. All international arrivals - with the exception of those who went through U.S. Customs clearance at participating airports - need to go through passport control, pick up their bags and go with them through Customs clearance . Yes, there are three pet relief areas: one outside and two inside the terminal. Jackson County Airport Authority 1000 Terminal Loop Parkway Medford, Oregon 97504 Noise Event Report Please provide the following information: Pet waste bags and receptacles are provided for your convenience. Airport status is only available for US airports. Portland International Airport 7000 NE . A division of the U.S. Department of Homeland Security, the TSA was founded in 2001 by the Aviation and Transportation Security Act. Can I bring my pet into the terminal if I'm not traveling? View our, Washington State Department of Transportation, U.S. Department of State / The Bureau of Consular Affairs, International Airline Transportation Association, USDA, Animal and Plant Health Inspection Service, SkyMiles: Platinum Medallion, Gold Medallion, Silver Medallion, Hawaiian Miles Pualani: Platinum, Gold, Premier, Mileage Plus Premier: Executive, Executive 1K Gold, Silver, Global Services. Direct Contact Information Find direct contact information for DHS, its component agencies, and specific programs of interest. How do I purchase an airline ticket or change my current reservation? We know some travelers need a little assistance getting on their way. If they continue their journey they need to re-check-in their bags where indicated, before proceeding to to their connecting flight's gate. Marked disabled parking spaces are located on each floor of the parking garage near the elevators. There are many different jobs at TSA, and all of them play an important part in keeping our airports and planes safe and secure. You may not leave your vehicle unattended. If this is an emergency, call 9-1-1. If the traveler is not taking the carrier into the cabin of the aircraft, contact the airline in advance regarding the possibility of gate checking your carrier. 4201. TSOs are responsible for providing security and protection of travelers across all transportation sectors in a courteous and professional manner. You will be subject to additional screening, which may include a pat down and screening of carry-on property. Portland, OR 97218. In the event you arrive at the airport without valid identification, you may still be allowed to fly. What should I expect at the security checkpoint? If you do not have a driver's license, passport or any other government issued "photo" identification, contact your airline. If your baggage alarms, they need to physically inspect it. Other types of acceptable ID to access the security checkpoints are outlined on the TSA's website. Traveling Emotional Support Animals . Expect a response in approximately five business days. Employee Parking Office 503.460.4499. There are a few types of TSA employees that you . PORTLAND, Oregon - The Transportation Security Administration (TSA) officials on Wednesday shared that current travel projections for the summer months at Portland International Airport (PDX) indicate this summer could equal volumes seen in 2019, which was busiest on record for TSA operations. At PDX, we understand and appreciate the need for some passengers to travel with their animals. TSA Pre is located between the East and West Security Checkpoints. Baggage Allowances Baggage policies and fees vary depending on the airline, so contact your carrier directly for information regarding carry-on and checked baggage allowances for children. The four largest carriers at Bradley International Airport are Southwest , Delta , JetBlue , and American with market shares of 29%, 19%, 15%, and 14% . Security Checkpoint When traveling through PDX uniformed military personnel may use the Express Lane (when available). Can a non-traveler go through security to meet or escort a passenger? Phone number (877 . For more information, visit the TSA website. 5/5 . Portland, ME. We're here to help. For inquiries about items you may have left on your plane, please contact your . Items left at the security checkpoints, in the public areas of the terminal, in a parking area, on a parking shuttle bus or on the roadway in front of the terminal are taken to the PDX Lost and Found office. The official Twitter account of Portland International Airport (PDX), voted by Travel + Leisure as "America's Best Airport." #flyPDX. You can check parking availability for any garage on our website. For advice on how early to arrive at other times of day, consult your airline. Most food items that are liquid, aerosol or gel will not be permitted through the security checkpoint. Please note that both your passengers and all of their luggage must be at the curb ready to load to be considered active loading. You can obtain your boarding pass electronically on your home computer, via a smartphone app or in person at the airline's ticket counter or check-in kiosk at the airport. Enrollment on Arrival (EoA) is CBP program that allows Global Entry applicants who are conditionally approved to complete their interviews upon arrival into the United States. Emotional support animals must be kept in animal carriers while in the terminal if they can fit in a standard-sized cabin carrier, approximately 17x10x13, except when using the pet relief area. What if I need assistance with a flat tire, a dead battery, or I can't locate my car? I left something behind at the security checkpoint, concourse or restroom, who can help me find it? On-airport rental car pick-up is on level 1 of the Short-Term Garage across the street from baggage claim. As provided for in the Americans with Disabilities Act and equivalent state law, a service animal is a dog that has been individually trained to do work or perform tasks for the benefit of an individual with a disability. Only active loading or unloading in these areas is allowed. In addition to the airlines, you can also obtain pricing information from travel agents and websites that allow you to compare all the different prices and routes offered by the airlines. If you plan to request a hand inspection of your film, please carry it in a clear plastic bag, to expedite the screening process. High speed (ASA/ISO 800 or higher) and specialty film should also be hand inspected at the security checkpoint. Identification If your child is traveling within the United States with an adult and is under 18 years old with a purchased seat of their own, they are not required to have government-issued photo identification. Contact your airline for opening and closing times. To assist in the security screening process, the Transportation Security Administration asks that you either leave your bags unlocked, or use a TSA-recognized lock to lock your bag. PreCheck enrollment is available at PDX for all departing ticketed travelers just past the North Security Checkpoint by Gate E2 . Phoenix Sky Harbor International Airport (IATA: PHX, ICAO: KPHX, FAA LID: PHX) is a civil-military public airport 3 miles (2.6 nmi; 4.8 km) east of downtown Phoenix, in Maricopa County, Arizona, United States. Portland, OR 97218. the Transportation Security Administration asks that you either leave your bags unlocked, or use a TSA-recognized lock to lock your bag. Due to security regulations, the curb is reserved for active loading and unloading of passengers. Travelers should contact their airline directly for hours and additional information. However, torch lighters often used for pipes and cigars continue to be banned in carry-ons. . The airport's parking staff will gladly provide free assistance 24/7. Most applicants receive their KTN (Known Traveler Number) in 3-5 days, though some applications can take up to 60 days. Smoking is not permitted inside the passenger terminal complex. Phone Number: 503-460-4234. Marked accessible parking spaces are located on each floor of the parking garage near the elevators and next to the bus shelters in both the red and blue Economy Lots. It is our concern as well. If you are traveling domestically within the United States, it is requested that all passengers age 18 or older present non-expired government-issued photo ID, such as a driver's license or passport. . If you have checked baggage and your plans change after checking in, contact your airline immediately to retrieve your luggage. For this reason, PDX Rules prohibit the possession of marijuana past the security check points for travelers destined for points outside the state of Oregon. Passenger Support Request assistance with security screening. Ground Transportation. Our goal is to ensure the safety and health of all passengers at our airport, and for this reason, we have established specific rules for people traveling with animals. Here, you'll find Avis, Dollar, Enterprise, Hertz and National car rental agencies. You can contact the parking office at 503.460.4848. Airline Information You can request information, submit a complaint or compliment, tell us about a TSA PreCheck issue, and request TSA Cares Assistance as well as let us know about a security issue or civil rights violation. 1020. You can expect that these containers will need to be screened separately, which will add some time to your checkpoint screening experience. The lower level roadway can become congested. Members must place their membership number (also referred to as their PASS ID) in the Known Traveler Number field of their airline frequent flyer profile or when booking their reservation. An airport representative will transfer you to a Smarte Carte representative. For contact information, please visit our Airlines page. Lighters Common lighters are allowed in carry-on luggage. View our. It is best to place metal items in your carry-on baggage until you clear security. gender, date of birth, preferred language, email address, phone number, and preferred method of contact. As provided for in the Americans with Disabilities Act and equivalent state law, a service animal is a dog that has been individually trained to do work or perform tasks for the benefit of an individual with a disability. The Transportation Security . Request assistance with security screening. I left something at the TSA security checkpoint. At the airport a boarding pass may be obtained at one of the following locations: * Note, if you are traveling internationally, curbside check-in may not be available. You can also bring larger quantities in your carry-on luggage if you purchase these items after going through the security checkpoint. If the animal does not fit in a standard-sized cabin carrier, the owner must carry the animal at all times, except when using the pet relief area; if the animal is too large to carry, the animal must remain on a short leash that does not extend from the body by more than three feet. What is the least expensive parking at the airport? The downside is that the airport offers very limited food service options. Be sure to check with your airline in advance of your trip or visit the U.S. Department of State - Bureau of Consular Affairs website to learn what you'll need. Only In Your State. Acceptable Documents If you have questions regarding the Global Entry program please contact the CBP at 1.877.227.5511. Express Lanes are typically available during the busiest flight departure periods at the airport. Media Contact public affairs. 7000 NE Airport Way U.S. Department of State - Bureau of Consular Affairs website. Where do I pick-up an animal that was shipped to PDX? What am I allowed to take through the TSA security checkpoints? This includes such foods as cheeses, peanut butter, jams, sauces, salad dressings and beverages (over 3.4 ounces), to name a few. Do not place anything on or under the electronics when putting the items in a bin. www.tsa.com. Travel Resources: What to Know Before You Go (TSA) Liquids 3-1-1 Rule (TSA) The Transportation Security Agency (TSA) and Customs and Border Protection (CBP) provide information on wait times at airports and border crossings. PDX Parking. TSA Coordination Center 205-876-1400 or 205-876-1416. Finish enrollment at any CLEAR airport location next time you fly. You can also email them at TSA-ContactCenter@tsa.dhs.gov. Portland PDX Airport info on baggage claim, skycaps, baggage carts, and security. USO Northwest Center The USO Northwest Center has moved to a new location at the south end of baggage claim near the revolving door leading to the TriMet MAX/Light Rail platform. For emergencies, please contact our Communication Center at 614.239.4029. Quick Info. easy to get in and out of, friendly staff, short lines for TSA. Delayed/Canceled Flights If needed, most airlines offer animal carriers, and carriers are available at pre-security news and gift shops. However, you are encouraged to only carry on medication that is required for your trip. Federal directives allow only two carry-on items per passenger. Contact Information First Name: Last Name: Email: TSA screens all checked baggage. Suggest Listing . 1001 Westbrook Street Portland, ME 04102 Phone 207-874-8877 Fax 207-774-7740 Did you lose something at the terminal? Portland International Airport is owned and operated by the: Find helpful tips to get you to your plane relaxed and on time. First-time Flyer Tips; EU Delayed Flyer Rights; Security & ID. County Office is not affiliated with any government agency. Contact Contact Customer Service How can we help you? Airline credit cards are not acceptable. I have to carry medication with me; will it be a problem taking it on the plane? Be sure to allow extra time for possible road congestion and parking. IDEMIA TSA Pre-Check enrollment is closed Saturday and Sunday. Get Directions. Active military personnel and retirees and their families are welcome. The absence of proper identification may result in additional screening, and verification of your identity by the TSA. The Transportation Security Administration (TSA) is the federal agency responsible for managing and operating the security checkpoints at PDX. TSA Pre If you have a gate pass and are picking-up an unaccompanied minor, you must use the general lines to access the security checkpoints. Ticket Counter Check-in The airports lobby is open 24 hours, 7 days a week. Prohibited Items accidentally Brought to the Checkpoint If a prohibited object is discovered, you have the option of relinquishing the item to security staff, putting it in your checked bag, leaving the line to mail the object home, or staying in line and using a Mailsafe Express mailing station at the security checkpoint to mail your item. Thank you for your submission. Please be sure you obtain a boarding pass before proceeding to the security checkpoint. You will not need to remove suit jackets or blazers unless requested by the screener. Please note that only one person may be allowed to accompany your child to or from the gate. Click the checkbox to prove you are a human. Must be registered for Selective Service (males born after 12/31/59) Must be available to work various shifts and overtime, as needed Mandatory travel for training and occasional travel may be required Apply Announcement number PDX-F19-P001 Control number 586345100 This is true even if an animal carrier is not required by the airline. Be aware that some countries require that passports be valid for six months after your trip ends. The packaging on the locks indicates whether they can be opened by TSA. Also, please be prepared to provide your own government-issued photo identification (e.g. Contact your airline for information specific to your trip. The National Plan of Integrated Airport Systems for 2011-2015 categorized it as a . Outer Coats Coats must be placed in your carry-on baggage or in a bin for the X-ray machine. Were currently limiting the number of people inside the terminal to minimize congestion. This will require additional searches, slowing you and other travelers down. The work or tasks must be directly related to the individuals disability. Track Flights, Search Fares, Locate Airlines. However, there is no sales tax in Oregon, and all PDX shops and restaurants are required to charge the same prices as they do in their off-airport facilities. This does not include items such as hair dryers, electric shavers or electric toothbrushes. Can I make reservations for a parking space? Related Links: IDEMIA TSA Pre-Check Enrollment Ambassadors are available Monday through Friday, from 5:00am to 1:00pm.

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