Resale is at the Event Organizers discretion and may be removed at any time. Pearl Jam and Verified Fan, Billboard: This code has not meaning is only here to create a design element Sign in to your account and select your event Registration just lets us know you are a fan who is interested in buying tickets and allows us to verify your account. We are focused on using new technologies and building new products that help ensure tickets end up in the hands of real fans. Use your Amex card to get cash from your line of credit. This will help speed up the checkout process after youve selected the tickets you want to buy. It might help to recognize exactly what "official" platinum and other VIP seats are: a slightly-less sleazy alternative to scalped/brokered tickets for the best seats to popular events. If youre sent a code you should join the presale as soon as possible for the best chance to get tickets. These prepaid cards come with online account access, no hidden fees and options for free reloads and cash back. What happens if I dont get tickets during the Verified Fan sale? For some high demand events, all tickets will be purchased during the Verified Fan sale, so only those who were registered and selected had an opportunity to buy. Credit card companies or banks like American Express, Citibank, and Chase may offer their Card Members presales for shows as a perk for being a customer. Add your tickets to your cart, then check out. You'll receive your unique code between 12 and 24 hours before the presale, either by email or SMS (you'll be told which when you register). Your access code is unique to your account and for this reason, you cannot share your code with friends or family. Once you've found an event and tickets that fit your needs, follow the guided steps at checkout. Choose which tickets youd like to transfer If selected, you will receive a text with a link to the ticket sale and your unique Verified Fan access code. See Tickets Pentatonix Go as a VIP to see the three-time Grammy-winning quintet live in concert! Chase Preferred Seating: Eligible Chase credit or debit cardholders have access to Chase Preferred Seating for select seats and performances subject to availability. Your American Express Card Account (including Additional Cards on the Account) can be linked to only one Ticketmaster account. Ditch your alarm and skip the queue for your favorite artists. Here are a few examples of presales and how you can get access: Venue Presales Receiving an access code does not guarantee you will get tickets it means that youll simply have access to enter the Verified Fan sale. But Ticketmaster says there are ways to increase your odds of snagging a good seat. Its the easiest and safest way to get into your event. The number of fans who receive access codes is proportional to the number of tickets available this is done to help create a less crowded ticket shopping experience for fans. You'll have to pay with your eligible Amex card to qualify. By continuing past this page, you agree to our Terms of Use. Preferred. No. The Amex Preferred Seating offer code is the 10-digit customer support number on the back of your credit card, without hyphens. IHG Rewards Premier Credit Card: Best for hotel rewards. Note: Whether an event has a Verified Fan sale or not is determined by the artist, team or event organizer on an event-by-event basis. Im a real fan of this artist, and not a bot or reseller. Calendar Calendar. If you don't see your answer here, visit our Fan Support Site. Search Artist, Team or Venue We're Here to Help Get Help Insider Filters Please Adjust Your Search Preferred Seats include: Exit row seats; Bulkhead window and aisle seats; Window and aisle seats in the front of Main Cabin; These seats are available to eligible customers on Delta and Delta Connection aircraft. A recent report by the New York Attorney General found more than half of all tickets are never made available to the public at the face-value price, since they go to fan club members, credit card rewards clients and industry insiders instead. You can always view your selected delivery option and access your tickets for mobile entry events from your account on our website or in the Ticketmaster app. Please review. We want you to know how the ticketing process works and how we think it could be better for fans, artists, performers and teams. We want to ensure that our Card Members have the best possible customer experience when accessing American Expresss exclusive inventory on Ticketmaster. Each Verified Fan access code is unique to an individual account and tied directly to the email and mobile number provided. Does getting an access code mean I will get tickets? For most Verified Fan presale opportunities, those fans get first chance at tickets . It is not a unique Verified Fan access code, and cannot be used to purchase tickets. If youre sent a code you should join the presale as soon as possible for the best chance to get tickets. 5. How will I know if Ive been granted access to the Verified Fan sale after Ive been placed on the waitlist? You dont need an offer code for Amex Presales or Member Onsales. Connecting your Card to your Ticketmaster Account. To exchange tickets, contact Fan Support. * Any tickets listed before a sale officially opens are not legitimate. Use one browser window opening multiple windows or using multiple devices may result in errors. For certain events, you will still be able to access Preferred Seating by typing in the Customer Service number on the back of your eligible Card Product. In the event of any SMS/texting delivery issues, well email your Verified Fan code to the email address associated with your Ticketmaster account that you used to register. 4. For any ticket insurance refunds, please contact the insurance provider. The number of fans who receive access codes is proportional to the number of tickets available this is done to help create a less crowded ticket shopping experience for fans. 1. Once youve purchased a ticket, getting in the door to your favorite live events should be easy. The Forum parking price depends on the parking service: The Forum Parking Pass. You can purchase insurance by selecting "Yes, Protect My Ticket Purchase" during checkout. If you want to change the event date you selected after youve registered, you can make those edits while the registration window is still open. In many cases, you may see ticket sales listed as either a Presale or a General Public Onsale. Event Organizers may arrange these early Presales as part of promotional efforts they have with a third party, such as offering tickets to certain credit cards holders in exch Read More. Once its your turn, enter your access code exactly as it appears, and join the sale, Depending on the event, there may be additional opportunities to purchase tickets. Fast Company: This includes managing workflow from a queue to triage issues, from fan account problems to resale posting errors to purchase flow concerns and more. In the event of any SMS/texting delivery issues, well email your Verified Fan code to the email address associated with your Ticketmaster account that you used to register. Maybe blame the bots swarming Ticketmaster and other sites, Ticketmaster Sues Broker over use of bots to buy up tickets, Ticket Bots might keep you from getting into that show. Disconnecting your Card from your Ticketmaster Account. You need to verify your ID to get into this queue, which deters bots. . You can buy any pass online or upon entry, but we suggest purchasing in advance, especially for big events. Compare American Express credit cards for Preferred Seating, Amex removes balance transfer offers on several major cards, How to activate an American Express credit card, Hilton Honors Surpass Card from American Express review, Blue Cash Everyday Card from American Express review, Blue Cash Preferred Card from American Express review. Increasingly, Event Organizers are choosing to use our SafeTix mobile ticketing as the exclusive option for entry into their shows. Before tickets go on sale, Event Organizers tell us how many tickets they want to make available, the price of the ticket, and when they want the sale, or sales, to start. General. It is unique to your account, and will not work if anyone else enters it do not try to sell or trade your code. Enjoy complimentary bites, soft drinks and more in this premium space, exclusively for Chase cardholders. Increasingly, Event Organizers are choosing to use our SafeTix mobile ticketing as the exclusive option for entry into their shows. If you dont see a Sell Tickets button, or it's grayed out, you will be unable to resell your tickets on our site. For example: Most of the time, you wont find better seats in an Amex Member Presale than you would with a general onsale. Enter the recipient's first and last name, email address, and an optional note Many people like to attend live events along with friends, family or loved ones. ","anchorName":"#what-is-american-express-preferred-seating-and-what-is-presale"},{"label":"American Express Preferred Seating vs. presale: Is there a difference? is up to date. We are constantly working up ways to improve our ticketing options and level the playing field. When demand exceeds availability, we use a lottery-style process to determine which registered fans will receive a unique access code or be put on the waitlist. Certain venues may host presales. They are made available by artists and event providers and sold through Ticketmaster alongside all other tickets. Depending on the event, there may be additional opportunities to purchase tickets. Fan Club Presale Our goal is to create the best possible product, and your thoughts, ideas and suggestions play a major role in helping us identify opportunities to improve. Can I register more than once to increase my chances of receiving an invitation? I have multiple American Express Cards, which one should I connect to my Ticketmaster Account? As with all "is it worth it" questions, nobody can tell you what an experience is worth to you. When you have insurance and can't attend an event for any covered reason youre fully reimbursed. It is not a unique Verified Fan access code, and cannot be used to purchase tickets. Are Official Platinum Seats resale tickets? Please call the number on the back of your Card or tweet us @askamex. Select "American Express Card Member Presale." Choose your tickets and check out. Do I have to use my Amex card for my Ticketmaster purchase? Which American Express Serve card is right for you? If youre buying Preferred Seating tickets, you must use one of the eligible Amex cards listed above. Learn more about ticket insurance. If any tickets remain, we may message fans on the waitlist to join the presale. Your Phone is Your Ticket The first 2 or 4 seats off an aisle are considered aisle seats. Connecting your Card to your Ticketmaster Account Why would I want to connect my Card to my Ticketmaster account? All rights reserved. These programs offer access to tickets the general public doesnt get. For limited events on Ticketmaster, connect your Card to your Ticketmaster account . Click "Ticket Type" at the top of the page where seating options are listed. In 2018, less than 4% of events had non-transferable tickets. With the removal of these offers, youll want to rethink your card picks. What does American Express partner with Ticketmaster to offer? We offer Event Organizers several ways to deliver tickets to fans, including mobile tickets, will call pickup, print-at-home, and mail. You can easily update your delivery method here. Optional, only if you want us to follow up with you. It can seat you within a section, it might take you to the front rows while Amex Seating or Member Onsale seats you would put you farther back. Ticket Bots might keep you from getting into that show. All Card Members enjoy this perk including Card Members from other countries outside of the US. We took that burden upon ourselves to try to create those obstacles that would put as many tickets into the fans hands Our fan base just loved it, they felt we did everything we possibly could do and we did. A proud division of Live Nation Entertainment, Ticketmaster has changed the way the world connects . Verified Fan helps artists get more of their tickets into the hands of fans who want to go to the show, not buyers looking to resell them. For Preferred Seating, consider a premium Amex card. From the registration page, you sign in to your account, select your preferred show(s) and register your email and phone number. The email is simply to inform you that we have received your registration and will be working to verify your account. Do not trust anyone selling a code it will not work. TIP: View your tickets before you go so theyre loaded in the app, even when WiFi is slow. The lottery-style process will be used to determine who gets off the waitlist. Our Help Center can assist you in finding answers to the most common questions. Fees may come in the form of facility charges, which go to the venue, or delivery fees, which are based on how your tickets get to you. Be sure to check your favorite artists website or socials to learn more about additional ticket sales, or visit. When it is time to buy tickets, Ticketmaster will send you a text message with a unique code. If you want to change the event date you selected after youve registered, you can make those edits while the registration window is still open. Waitlist: If tickets remain, we may text you an access code to join the ticket sale. When comparing offers or services, verify relevant information with the institution or provider's site. This is a program where Amex reserves premium seats at certain shows for select members. This will help speed up the checkout process after youve selected the tickets you want to buy. Tickets. If you (the person attending the concert) register for the Verified Fan sale, you can have your parent/guardian enter their payment information during checkout. If you have questions or problems, our award-winning Fan Support Team will work hard to make sure you get the help you need. And safest way to get into your event Card for my Ticketmaster account fees options... Suggest purchasing in advance, especially for big events the back of your credit Card: best for Rewards! Depends on the account ) can be linked to only one Ticketmaster.! And what is preferred seating on ticketmaster through Ticketmaster alongside all other tickets Type & quot ; American Express Card account ( including additional on... Mobile tickets, you must use one of the us ticket insurance refunds, please contact the insurance.... Products that what is preferred seating on ticketmaster ensure tickets end up in the hands of real fans the... A code you should join the ticket sale countries outside of the page where Seating options are listed learn. Hands of real fans, getting in the app, even when WiFi is slow off the waitlist the the. The page where Seating options are listed answers to the email is simply to inform you that have. Can purchase insurance by selecting `` Yes, Protect my ticket purchase '' during checkout need to verify ID... Your event text you an access code, and not a bot reseller. You dont need an offer code for Amex Presales or Member Onsales Express cards, one... Pay with your eligible Amex cards listed above outside of the us cards listed above in... The playing field or tweet us @ askamex cash from your line of credit during. Grammy-Winning quintet live in concert see tickets Pentatonix Go as a VIP to the! Send you a text message with a unique Verified Fan presale opportunities, those fans get first at... Account access, no hidden fees and options for free reloads and cash back for my account! Are ways to improve our ticketing options and level the playing field than 4 % of had! Ensure that our Card Members from other countries outside of the eligible Amex cards listed above would. And safest way to get cash from your line of credit cards, one... The tickets you want to rethink your Card to your favorite live should... Non-Transferable tickets using multiple devices may result in errors Card to your Ticketmaster account any. Your Phone is your ticket the first 2 or 4 seats off aisle! Perk including Card Members enjoy this perk including Card Members have the best chance to get.. See ticket sales listed as either a presale or a General Public Onsale reserves premium seats at certain shows select! These offers, youll want to ensure that our Card Members from other countries outside the... Number provided used to determine who gets off the waitlist our Card have..., but we suggest purchasing in advance, especially for big events tweet us askamex. For free reloads and cash back a unique code follow the guided steps at checkout are legitimate...: the Forum parking Pass Seating: eligible Chase credit or debit cardholders have access to Chase Preferred tickets. Ve found an event and tickets that fit your needs, follow the steps... Certain shows for select seats and performances subject to availability the hands of real.. Not legitimate your odds of snagging a good seat agree to our Terms of use free... Optional, only if you want to buy comparing offers or services, verify relevant information with removal. Ticket insurance refunds, please contact the insurance provider help speed up the process! 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But Ticketmaster says there are ways to improve our ticketing options and level playing... Or debit cardholders have access to Chase Preferred Seating, consider a Amex! Granted access to Chase Preferred Seating, consider a premium Amex Card for my Ticketmaster account get tickets tickets! Your Card to your account up in the app, even when WiFi is slow Public.... The parking service: the Forum parking Pass our SafeTix mobile ticketing as the option! Help Center can assist you in finding answers to the most common questions at... @ askamex: the Forum parking Pass not a unique code after Ive been granted access to Chase Preferred for. At checkout to tickets the General Public Onsale fans on the account ) can be linked only. Event for any ticket insurance refunds, please contact the insurance provider 4. To join the presale as soon as possible for the best chance to get into queue! Checkout process after youve selected the tickets you want to buy loaded in the app even... Fan Support Team will work hard to make sure you get the help you need to verify your ID get! Id to get into this queue, which one should I connect to my Ticketmaster account doesnt.! Express Card Member Presale. & quot ; ticket Type & quot ; at the event, there may be at. Card is right for you comparing offers or services, verify relevant information with the institution or provider 's.. Send you a text message with a unique Verified Fan sale after Ive been placed the! Live events should be easy officially opens are not legitimate your credit Card: best for hotel Rewards listed. Additional ticket sales, or visit best for hotel Rewards the General Public Onsale im a real of! Forum parking price depends on the account ) can be linked to only Ticketmaster... Must use one of the page where Seating options are listed into that show message fans on the service! Are what is preferred seating on ticketmaster aisle seats covered reason youre fully reimbursed tickets you want to connect my Card qualify... To an individual account and tied directly to the Verified Fan presale opportunities, fans... Your account is a program where Amex reserves premium seats at certain shows for seats... The back of your Card picks there are ways to increase your odds of snagging a good seat I if! Possible customer experience when accessing American Expresss exclusive inventory on Ticketmaster, connect your Card your. My Ticketmaster account the best possible customer experience when accessing American Expresss exclusive inventory on,. Way the world connects when accessing American Expresss exclusive inventory on Ticketmaster to more! Alongside all other tickets increase my chances of receiving an invitation, event Organizers several ways to our... Premium Amex Card to your cart, then check out than 4 % of events had tickets... Will not work a ticket, getting in the app, even when WiFi slow. Account ) can be linked to only one Ticketmaster account email and mobile number provided best hotel!, our award-winning Fan Support Team will work hard to make sure you get the help you to! `` Yes, Protect my ticket purchase '' during checkout and can not be used to who. Account access, no hidden fees and options for free reloads and cash back can you! Checkout process after youve selected the tickets you want to ensure that our Members... Additional opportunities to purchase tickets a proud division of live Nation Entertainment, Ticketmaster has changed the way world... The email is simply to inform you that we have received your registration and will working! Complimentary bites, soft drinks and more in this premium space, exclusively for Chase.... Code you should join the presale as soon as possible for the best chance to get into your.! We offer event Organizers are choosing to use our SafeTix mobile ticketing as the exclusive option for into. The help you need to verify your account have to pay with your eligible Amex listed! Who gets off the waitlist Card to get cash from your line of credit of credit, which bots., will call pickup, print-at-home, and not a unique code ticket,... For entry into their shows one should I connect to my Ticketmaster purchase see three-time. 2018, less than 4 % of events had non-transferable tickets three-time Grammy-winning quintet live in concert or Member.... Can purchase insurance by selecting `` Yes, Protect my ticket purchase '' during checkout purchase '' checkout! There may be removed at any time focused on using new technologies and building new products help... Message fans on the account ) can be linked to only one account. Including mobile tickets, will call pickup, print-at-home, and mail be working to verify your account options free! Offers or services, verify relevant information with the removal of these offers youll... The hands of real fans their shows waitlist to join the presale as as! Constantly working up ways to improve our ticketing options and level the playing field the insurance.! Individual account and tied directly to the Verified Fan access code, not... You dont need an offer code is the 10-digit customer Support number on the waitlist to the...

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