Learn more on how you can prepare, frequently asked questions and getting help. If this does not help, pleasemessage us. Optimum does not impose data caps on fiber or cable internet plans. All rights reserved. Live outage map. Optimums mobile services are powered by T-Mobiles wireless network. Copyright {{CommonFooterCtrl.fullYear}}CSC Holdings, LLC. In the last three months, how would you rate Optimum? Report a Problem Full Outage Map Problems in the last 24 hours in Yonkers, New York Optimum by Altice is available at this address. Please look into it. Unplug your equipment (i.e., your modem or Gateway) Optimum is the consumer brand for Cablevision and offers cable television, internet and home phone service under the Optimum Online, Optimum TV and Optimum Voice brands. Optimum / Cablevision outage and reported problems map Also don't post any of your personal information. During a power outage, providing there is a battery backup on your modem, plug the phone back into the jack, and you'll have phone service. or call 8449102593 . Do not assume a wire is down if your power is out. Outage reports and issues in the past 15 days originated from: Tips? If there are breaks in these lines, there will be no service in the area it serves even if that area itself wasnt badly impacted. View our outage map . To check the input, press the TV/Video or Source button on your TV manufacturer's remote control. See if Optimum is available for your home. Optimum (Cablevision) outage or service down? Current problems and Horrible customer service. Luckily, Optimum keeps its internet fees to a minimum since there are no data caps or contracts. @OptimumHelp no service for over an hour. All rights reserved. See if Optimum is available for your home: Sign into add enhanced services to your account now. If your phone number is registered to your Xfinity account, you can also text OUT to 266278 for internet outage updates. BROADBANDNOW is a comparison and research website that does not offer internet, TV, or home phone service. Internet. Check for outages. Help. Another possibility is that restoring your service may first require repairs from damage caused by downed trees, for example. Optimum by Altice offers internet service across 21 states with the greatest coverage in Texas, New York, and West Virginia. Combining internet service and a mobile plan on one account can save you up to a years worth of mobile phone charges. Please DM the account info (name/address/phone#) ^Mark https://t.co/bEPlExjAK3, Please DM us at any time and we can locate an update for your gift card. If you have any tips or frustrations you wish to share, please leave a message in the comments section! Optimum is the consumer brand for Cablevision and offers cable television, internet and home phone service under the Optimum Online, Optimum TV and Optimum Voice brands. Log into your online account to view a status update on a reported outage. ^David, Hi there. Check optimum.net to see if there is an outage in your area that may be affecting your service. Samsung HD Cable BoxTurn off your TV and unplug your cable box from either the electrical outlet or the back of the box itself. An outage is declared when the number of reports exceeds the baseline, represented by the red line. Never Go Near a Downed Power Line, Even if You Think it's No Longer Carrying Electricity! Ive been patient. Optimum is having issues since 05:00 AM EST. Its been a month. It also includes power to our network facilities and equipment located in your area. Any eta on restoring service? Set up email accounts on your mobile devices using these easy-to-follow instructions. Staying connected during storms is critical. Earlier on Wednesday, at least 13,000 customers in New Jersey were affected by a major Optimum outage, according to the company's outage map.But in the evening, the company said the outage had . Find out what is going on. The chart below shows the number of Optimum reports we have received in the last 24 hours from users in Weston and surrounding areas. We always do our best to keep the lights on for the community, but sometimes outages occur. Sign up for text messages, so you get the latest information texted right to your phone. Make sure you haven't missed any payments on your account. PDF Optimum Outage Map User Guide . Plug the modem back in and wait until it has fully restarted. By selecting Accept all, you consent to our use of Cookies. View the steps. How can you prepare for a storm? to view the Optimum WiFi Terms of Use. Enter your address or zip code to check Optimum by Altice availability in your area or interact with the coverage map. Optimum serves homes and businesses in New York, New Jersey, Connecticut, and parts of Pennsylvania, as well as Colorado, Montana, Utah and Wyoming. 5 or 9-digit ZIP code. Optimum Outage in Weston, West Virginia Is The Service Down? @OptimumHelp no service in truckee ca for 2 days. If you have a cellular-enabled mobile device, go to optimum.net and sign in with your ID and password. So unsatisfied. Optimum offers both internet and mobile services. If you're using a battery backup, you'll also need to disconnect it from the modem and your router if you have one. Try visiting the following official links: We'd be happy to assist you with any promotional issues. @OptimumHelp maybe fix peoples ****? Once service restoration begins, priority restoration is granted for critical infrastructure like hospitals, schools, police, re departments, and more. Optimum WiFi Hotspots Map| Optimum You can use your own modem too if you prefer. Hey @optimum internet been down all day since I woke up at 6am. It's possible that you may have power in your home or business, but the network serving your neighborhood may be damaged or without power preventing your service from working. Download the WiFi HotSpot Finder App. See if Optimum is down or having service issues today 0 Reports in last 20 minutes Not Working For Me! Find out when service will be restored. Optimum's outage map lists real time service outages and downtime in your area covering your Internet, TV & phone services. Whats going on? Try visiting the following official links: We'd be happy to assist you with any promotional issues. How do I find out if internet is down in my area? Remember User ID helps you log in without having to memorize your ID or look it up every time. Useful comments include a description of the problem, city and postal code. On the flip side of promotions are fees. @OptimumHelp any update when service in Franklin borough will be restored? Internet access points that allow you to make high-speed Internet Internet down - 89 % TV channels not working - 11 % Outage History Dec Jan Feb Reports Dynamics EST (GMT -05:00) You can add home phone service for $15 to any internet plan. The most frequently affected cities were: New York Reported outages on 21.02.2023: There were a total of 1 outages at Optimum (Cablevision). A tech has been out here every week. {{currency(scheduledPayAmount)}} on, {{scheduledPayDate}} from {{scheduledPayNickname}}, Your payment of {{currency(receivedPayAmount)}}, A credit of {{currency(negativeBalanceValue)}} will, {{CommonHeaderCtrl.currentLoggedInUser.inbox.messageCount}}, {{CommonHeaderCtrl.currentLoggedInUser.phone.count}}. Please try again later. All trademarks and service marks are the property of their respective owners. We advise not to turn the modem on and off to ensure the battery remains fully charged. Useful comments include a description of the problem, city and postal code. It can bottleneck download and upload speeds compared to pure fiber-optic connections, enabling the company to offer cheaper service at scale. Without power to your home, your Optimum service will not work. @OptimumHelp no service for over an hour. Optimum doesnt require contracts, and if youre not satisfied, Optimum offers a 60-day money-back guarantee. phone, or tablet with your Optimum ID and password. Outage Map - Internet, TV, Phone, Smart Home and Security - Xfinity @optimum Im feeling totally ripped off by @optimum. With Optimum FlexAbility, you can choose the internet speed, TV package, or data plan you want. Optimums primary service is cable internet, which means data travels over coaxial cable lines either buried underground or on utility poles. Service calls have not helped. device once and you'll automatically connect whenever you enter a If you are only having a service problem on one of your computers there may be a problem with the software. Optimum Business - Service Outage Check for outages Sign in to check your service status. Service for. Goes up $40 on my bill thats why I am leaving. Also don't post any of your personal information. If you are currently experiencing an outage and have not yet reported it, please report your outage. @optimum Optimum sucks. CDC: https://emergency.cdc.gov/. Access is included at no additional cost to customers with Optimum You are currently using a browser and/or operating system we do not support. Cable internet from Optimum by Altice is available to an estimated 8.2 million people, making it the 4th largest residential cable provider in the U.S. by coverage area. Make sure to report and "downvote" such posts. In the last three months, how would you rate Optimum? View Optimum User Guides| Optimum - Optimum | TV, Phone and Internet Optimum Outage in New Jersey - Outage.Report It is common for some problems to be reported throughout the day. Get it fixed. ^David. All services not available in all areas. Any eta on restoring service? Under Support, located in the upper right corner, click Service status. If power has been restored and you're still experiencing service interruptions, you may need to reset your equipment. Also don't post any of your personal information. 1. Explore plans below Optimum Customer Service & Support | Call 1-866-218-3259 Today Optimum serves homes and businesses in New York, New Jersey, Connecticut, and parts of Pennsylvania, as well as Colorado, Montana, Utah and Wyoming (under the Optimum West brand). Optimum Outage in Yonkers, Westchester County, New York - Outage.Report Fiber speeds are symmetrical, whereas cable tends to have a much lower upload speed than download speed. Complain here: https://twitter.com/@OptimumHelp https://www.optimum.net/support/ Share them here. Your security code is a short word or phrase you set up with our customer service associates to provide extra protection for your online account. The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. 2023 CSC Holdings, LLC. Electrical power is needed to operate your TV and Internet, including power to devices in the home like TVs, cable boxes, and cable modems. You should see if there are any Optimum internet outages affecting your area. https://twitter.com/@OptimumHelp https://www.optimum.net/support/ https://www.facebook.com/Optimum/ Disclaimer: All trademarks remain the property of their respective owners, and Service Provider Awards 2020 Official Announcement and Methodology, Do Not Sell/Share My Personal Information, Limit the Use of My Sensitive Personal Information. Optimum Outage Map, Connecticut Sorry, no map Discussion Please don't call "support numbers" posted below most probably it's a scam. to get started. Optimum is owned by Cablevision and includes the service to former Bresnan Communications clients. Optimum Outage Map Is Optimum Having an Outage Right Now? /EOFBd*e1?. And when they do, well not only send out our crews to fix the issue immediately, but well be sure to let you know when electricity might be restored. Optimum Internet Services Enter the account number associated with the outage address. Optimum by Altice offers cable television, internet and home phone service under the Optimum Online, Optimum TV and Optimum Voice brands. Twitter: @OptimumHelp 1996-2023 American Electric Power. Realtime status of outages and problems with service providers. The power companies have priority in restoring service to their poles and lines, and once they are done, we are able to begin our repairs and restore service to our lines on those poles. View current outages on our 24/7 Power Center outage maps. Loading map, please wait. Optimum offers cable and fiber internet to more than 8.2 million people across the Northeast, with the most coverage in Arkansas, Arizona, and California. Enter the phone number associated with the outage address. 1 Court Square West, Long Island City, NY 11101 If no outage is shown, trytroubleshootingthe issue. Optimum instead sends fiber into subscribers general area and uses coaxial lines for the last part of the data journey. What is going on ? Optimum / Cablevision down in The Bronx? Current problems and outages Optimum Outage in Connecticut - Outage.Report Do you want to be informed if there's an unexpected service outage or when we have important product updates to share? You must have JavaScript enabled to use this form. This user guide shows how to use the outage map by accessing it through the web on a desktop. Their equipment doesnt work half the time. Post yours and see other's reports and complaints. That enables cable companies like Optimum to provide internet service to a broad subscriber base without installing expensive fiber lines to every individual subscriber. Complain here: https://twitter.com/@OptimumHelp https://www.optimum.net/support/ Optimum.net is compatible with a wide range of browsers. like a laptop, cell phone, or tablet with your Optimum ID and password. Having problems? Invalid Optimum ID, please complete all fields. Please don't call "support numbers" posted below most probably it's a scam. So unsatisfied. Copyright 2023 FirstEnergy Corp. All Rights Reserved, How to Report a Power Outage and Stay Informed, If youre not enrolled in text messaging, text, To receive the latest update for your reported outage: Text. are also linked at the bottom of this page. 2023 CSC Holdings, LLC. BroadbandNow is supported by commissions from some of the providers listed on our site. Optimum Outage Map, New York Sorry, no map Discussion Please don't call "support numbers" posted below most probably it's a scam. Invalid password, please complete all fields. Find outage information for Xfinity Internet, TV, & phone services in your area. Having problems? By clicking "Get my free quote" above, I consent to receive from BroadbandNow.com and any party on its behalf at any time e-mails, Share them here. @OptimumHelp maybe fix peoples ****? Check for reported outages H\n0~ Whats going on? Report problem. Report a different problem Report a tree, light or possible power theft. Stay at least 30 feet away from any downed or low-hanging power line and any other object that could be energized. So, if youve enrolled in getting alerts, make sure your contact information. Breadcrumb. With internet plans starting at $40 per month, Optimum offers download speeds up to 940 Mbps. . 4 steps to restore power See how we restore power in your area. Jan 9 Customers in Conroe, TX are experiencing a loss of service. Suddenlink outage and reported problems map | Downdetector . Text OUT to PSEGLI (773454), report it online, through our app, or call 800-490-0075. We strongly recommend that you upgrade to a more current browser. View a map of over 1 million Optimum WiFi hotspots and easily search to find locations close to you. To assure best picture quality, hand tighten each coaxial cable connector or use a small 7/16 inch wrench to make sure the cable connections are secure. We can't get your messages right now. If the power is out, your local utility provider must first restore power to your home and the network serving your neighborhood before our technicians can begin their work. Want a real-time outage update? Weston and Lost Creek. If the above tips do not fix the problem you can try rebooting the modem. Get Help; User Guides; Service Appointments; Optimum Service Plans; . if it's plugged into a cable box, VCR, DVD player or gaming system. Please help! Optimum Welcome Guide Samsung & Scientific Atlanta TV Self-Install Guide Optimum TV Box Self-Install Guide TiVo Mini Quick Guide TiVo Premiere Q Quick Guide TiVo Stream Quick Make sure to report and . Constant outages. Optimum serves homes and businesses in New York, New Jersey, Connecticut, and parts of Pennsylvania, as well as Colorado, Montana, Utah and Wyoming. @OptimumHelp I need help with an issue that hasnt been resolved since November. Suddenlink outages reported in the last 24 hours This chart shows a view of problem reports submitted in the past 24 hours compared to the typical volume of reports by time of day. Optimum WiFi hotspot. . display your award(s), Copy the Embed code and drop it into your site's HTML. @OptimumHelp internet outage in Bushwick (zip code 11206). {{currency(scheduledPayAmount)}} on, {{scheduledPayDate}} from {{scheduledPayNickname}}, Your payment of {{currency(receivedPayAmount)}}, A credit of {{currency(negativeBalanceValue)}} will, {{CommonHeaderCtrl.currentLoggedInUser.inbox.messageCount}}, {{CommonHeaderCtrl.currentLoggedInUser.phone.count}}. When severe weather is on the way, whats the best way to stay in the know? At the moment, we haven't detected any problems at . Check the settings on important communication channels. Problems in the last 24 hours in Weston, West Virginia. To report an outage: Text OUT to 544487 (LIGHTS). Report your outage online. Having problems? Run an antivirus scan to make sure the computer does not have a virus. If you are experiencing problems with Optimum, please submit a report below. Visit Pricing, terms, and offers subject to change and discontinuance without notice. EnEnglish; EsEspaol; Check availability. Your account number can be found on your recent bill: FirstEnergy understands you depend on safe, reliable power to keep your home, family and business running. Outage Map User Guide Optimum provides this document as an overview of how to: By using the Optimum outage map, you'll be able to monitor outages affecting TV, Internet, and phone services and track the status of outage updates. Optimum / Cablevision outages reported in the last 24 hours This chart shows a view of problem reports submitted in the past 24 hours compared to the typical volume of reports by time of day. Check all of your TV's. If service is not working on ALL of your TV's, there may be an unreported outage in . @OptimumHelp i am preparing to file a complaint with the fair trade commission and the better business bureau for failure and refusal to honor business promotion that was advertised so yall know,im tired of this. We will debit Congratulations Optimum by Altice! We can't get your messages right now. Major Optimum outage in New Jersey cuts off internet for many, but The . Internet & TV . Optimum Outage Map Generated from Reports Received from Affected Users Within Last 12 Hours Sorry, no map << Back to Outage Page Received 30 reports, originating from Brooklyn The Bronx State College New York Summit and 5 more cities Recent Reports Piedmont Internet down Mar 2 The Bronx Internet down Mar 2 Savannah Internet down Mar 2 Internet down Use the zip search and check with Optimum by Altice directly to verify availability. Without power to your home, your Optimum service will not work. View the outage map General Information If you are experiencing any issues with your TV, phone or internet, there are a few simple fixes you can try. Now turn on your TV. Sorry, we're unable to confirm Optimum by Altice is available at this address. Optimum offers cable TV, home phone, and mobile services along with home internet service. Enter your ZIP code to get updates on your neighborhood. Outages and Information | Optimum The input selected must match the input you used to connect your HDMI cables "OR" component cables from your digital cable box to your TV. Plus, Optimum makes installation free for customers when they order online. Please help! Criterion Digital 2023. One way to figure out which connection type is available is by looking at the upload speeds on the advertised plans. Severe weather also impacts our Optimum stores, if you plan on visiting, we ask that you check online to confirm store hours. @OptimumHelp the internet has been down in bushwick for over 5 hours! Get status information for devices & tips on troubleshooting.

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